WhatsApp Marketing & Communication
WATI partner.
Leads in your favourite inbox.
Official WhatsApp Business API — broadcasts, chatbot flows, template approvals, and CRM sync. Built for opt-in audiences that actually read your message.
End-to-end encrypted · Business API
What we do
WhatsApp Services
End-to-end WhatsApp marketing — from API onboarding to campaigns, bots, and ongoing growth.
Broadcast Campaigns
Send rich media messages — images, PDFs, buttons, and videos — to thousands of opted-in contacts with a single click.
- Rich media support: images, PDFs, CTA buttons, carousels, and video
- Segment audiences by location, product interest, or purchase history
- Meta-approved template library so broadcasts land without delay
- Delivery, read, and click-through reports in real time
AI Chatbot Flows
Intelligent conversational bots that qualify leads, answer FAQs, and guide customers through purchase decisions automatically.
- Natural language understanding powered by GPT — no rigid keyword matching
- Multi-step flows for lead qualification, product selection, and checkout
- Conditional branching based on user replies and CRM data
- Escalates complex queries to human agents with full chat history passed
Drip Nurture Sequences
Automated message sequences triggered by user behaviour — onboarding, re-engagement, and conversion funnels on WhatsApp.
- Triggered by form fills, purchases, abandoned carts, and inactivity
- Time-delay and behaviour-based branching for highly personalised flows
- Unsubscribe and opt-out handling fully compliant with Meta policy
- A/B test message content and timing to optimise conversion rates
Appointment Booking Bot
Let customers self-schedule directly inside WhatsApp. Syncs with Google Calendar, Calendly, and your booking system.
- Shows available slots directly inside WhatsApp — no app switching
- Syncs with Google Calendar and Calendly in real time
- Sends automated reminders 24 hours and 1 hour before appointments
- Handles rescheduling and cancellation requests without human involvement
Order Status Automation
Real-time order updates, delivery notifications, and return requests handled via WhatsApp — zero support tickets.
- Integrates with Shopify, WooCommerce, and custom order management systems
- Sends automatic status updates: confirmed, dispatched, out for delivery, delivered
- Customers can raise return or exchange requests directly in the chat
- Reduces support ticket volume by up to 60% on order-related queries
Customer Support Bot
A 24/7 support agent that resolves common issues instantly and escalates complex queries to your human team with full context.
- Trained on your product documentation, FAQs, and past support conversations
- Resolves billing, returns, account, and product queries without human help
- Assigns conversations to specific agents or teams based on query category
- CSAT survey sent automatically after every resolved conversation
Platforms & integrations
Tools We Use
Official API partners and best-in-class platforms — we work with what the industry trusts most.
98%
Open Rate vs 22% Email
WATI
Official Partner
3x
Higher Reply Rate vs Email
24/7
Bot Availability
Our process
From zero to live in 48 hours
WATI Setup
We onboard your number to the official WhatsApp Business API via our WATI partnership — verified and compliant.
Template Approval
Message templates are crafted and submitted to Meta for approval. We know exactly what gets approved fast.
Bot Building
Chatbot flows, drip sequences, and automation triggers are built, tested, and integrated with your CRM.
Campaign Launch
Your first broadcast goes live. We monitor delivery rates, engagement, and conversion from day one.
Got questions?
Frequently Asked
Real results
Case Studies
Client names anonymised. Results are real.
D2C Skincare Brand
Cart RecoveryChallenge
68% cart abandonment rate with no automated recovery mechanism in place across the e-commerce funnel.
Result
WhatsApp abandoned cart recovery sequence recovered 28% of lost carts — ₹4.2L recovered in first month.
₹4.2Lrecovered in month 1
Real Estate Developer — Rajkot
Lead EngagementChallenge
Email campaigns getting only 8% open rates, leaving thousands of opted-in leads unreached and unengaged.
Result
WhatsApp broadcast to 5,000 opted-in leads drove 140 site visits in one weekend, 12 bookings.
12bookings in one weekend
Pricing
Choose your plan
Transparent pricing, no hidden fees.
Setup + Basic Bot
₹25,000
one-time
- WATI account setup
- 1 chatbot flow (up to 10 nodes)
- Template creation & approval
- CRM integration (1 tool)
- 30-day post-launch support
Broadcast Package
₹15,000
per month
- Unlimited broadcast campaigns
- Custom message templates
- Audience segmentation
- Delivery & open rate reports
- Monthly strategy call
Full Automation Suite
₹40,000
per month
- Everything in Broadcast
- AI chatbot + drip sequences
- Appointment booking integration
- Dedicated WhatsApp strategist
- Weekly performance reports
Ready to reach customers on WhatsApp?
Get a free strategy session. We'll show you exactly how to grow with WhatsApp.
Launch WhatsApp campaignsGoogle reviews
Verified feedback from businesses we ship for — same profiles you'd see on Maps.
Based on 47+ public reviews
Rajan Mehta
CEO, RetailMax
2 weeks ago
“TechTrio completely transformed our digital presence. Their AI chatbot now handles 80% of our customer queries automatically. Adarsh and his team are genuinely exceptional.”
Priya Shah
Founder, GreenLeaf Organics
1 month ago
“We went from zero online presence to 15,000 monthly visitors in 7 months. The SEO and content team really knows their stuff. Highly recommend!”
Amit Patel
MD, CarePlex Clinics
3 weeks ago
“The WhatsApp automation they built saves our staff 4 hours every day. Appointment booking is now 90% automated. Best investment we've made.”
Sneha Joshi
CTO, Finova Tech
5 weeks ago
“Adarsh's team built our entire mobile app in 6 weeks. Clean code, great communication, zero excuses. Will definitely work with them again.”
Vikram Desai
Owner, Desai Logistics
2 months ago
“IMS has completely solved our invoicing chaos. GST compliance, automated reminders, everything works perfectly. Support is always responsive.”
Nisha Kapoor
Marketing Head, EduBridge
6 weeks ago
“Their paid ads team got us 6.8x ROAS on our first campaign. They genuinely care about results, not just running ads.”
Let's build something great together.
Book a free strategy call or drop us a message. We typically respond within 4 hours.
- info@techtrio.net
- +91 96015 03959
- Offices: Ahmedabad & Mehsana, Gujarat